Welcome Guide
From making "mudpies" with wildflowers as a kid, to crafting Sugar Flowers for over a decade, this has always been my passion.
Been there, done that, got the t-shirt.
I’m Kelsie, your resident expert on Sugar Flowers and all things sweet.
I'm Kelsie Delisle– Sugar Flower Artist, business owner, wife, mom + wearer of many hats. With a toddler in tow, I intimately know the meaning of "so much to do, so little time." I work out of my Tampa, FL studio + ship flowers all over the world. When I’m not working, I’m either napping, playing outside with my son, or watching hockey with my husband.
(But probably napping.)
What to Expect
My office hours.
My office hours are Mon through Thurs, 9 am to 2 pm EST. I respond to emails within 2 business days, though I prioritize you as a custom client!
How to contact me.
The fastest way to contact me is to send me an email:
kelsie@kelsiecakes.com
Privacy policy.
Your privacy is important to me, and I want to respect you and your data! You can read my full privacy policy by clicking here.
Here's what's coming up next
Your Timeline
Choose your package + Book your order. Done! we can cross this one off the list.
Sit back and relax! No, seriously, I'm doing all the work from here on out. While I'm busting out gumpaste and studying real flowers for inspiration, you can take this sugary task off your to-do list.
Give your final approval. Before I ship the Sugar Flowers to you, I'll send you photos of what I've created. That way, we can make sure we're all on the same page, and I can make any small adjustments to exceed your expectations! Once you approve the design, you'll...
Wait for the happy mail! I prefer to ship custom orders out about 2 weeks before the event, giving you enough time to receive the order just in case there are any shipping delays, and you don't need to worry about storage or forgetting where you put your package (...or is that just something I do??)
Kind words...
— Alexandra
It was a gorgeous addition to my grandmother's 100th birthday cake. The packaging was great and protected the flower to the day we used it. Very easy to attach to the cake. I followed all the directions given by the seller's video, regarding storage and application. Thanks again.
Frequently asked questions
Do you have questions? That's why I'm here. Let me answer those for you.
IS IT SAFE TO SHIP THE FLOWERS? WHAT IF THEY BREAK?
the best ways to safely package your flowers is with lots of padding and fragile stickers! I can't guarantee the actions of the post office once I drop off your order.
If your flowers were damaged beyond repair during shipping, you can contact me to file a claim. For minor damage, such as a broken petal, a tutorial on how to repair can be found on my Youtube channel.
HOW DO I UNWRAP THE SUGAR FLOWERS?
Bend the flexible floral wire stem and lift the Sugar Flower out of the foam
Gently open up the petals for flowers that have individually wired petals
HOW DO I TAKE CARE OF THE FLOWERS BEFORE I USE THEM?
Keep the flowers out of direct sunlight (it can fade the colors) as well as extreme heat/cold, and especially out of humidity. Each flower arrives in a box suitable for storage and comes with a care guide.
ARE SUGAR FLOWERS EDIBLE?
Sugar Flowers are made with edible ingredients but also contain non-edible materials (wires, tape)
The wired flowers are not meant to be eaten, and should be removed prior to serving your cake.
DO SUGAR FLOWERS
GO IN THE FRIDGE?
The moisture of your refrigerator can affect the flowers. Place the flowers on the cake right before serving, or store your decorated cake inside a sealed cardboard box.
HOW LONG DO SUGAR FLOWERS LAST?
I still have the Sugar Flowers from my wedding 4 years ago, and I've heard of brides keeping their flowers for over 2 decades!
HOW DO YOU DISPLAY SUGAR FLOWERS?
I recommend an acrylic display box (like the kind for sports memorabilia) that has UV protection.
CAN YOU STICK SUGAR FLOWERS IN THE CAKE?
I use a smoothie straw inserted into the cake, then place the wire into the straw. This is the least messy + easiest way to do it
Your order includes...
Peace of mind.
The only online Sugar Flower boutique offering a shipping guarantee. If your flowers are damaged during shipment, we'll work together to repair, replace, or refund them.
Flexible and delicate design.
Detailed flowers inspired by nature and crafted on flexible stems for safe delivery and cake decorating.
Durability.
Protective packaging that's assembled by an experienced Sugar Artist. Your package ships Priority Mail for fast + easy delivery.
Shipping Promise
Store Policies + Shipping Promise →
— Delicate but durable —
Kelsie Cakes' Shipping Promise –
If your flowers are damaged during shipping, I'll work directly with you to repair, replace, or refund the damaged flowers.
It’s TIME TO MAKE this HAPPEN
The Full Process
It seems long but don't worry, this is all the work that will be done on my end! I wanted to give you an idea of what I'm working on behind the scenes while you wait for me to email you the design reveal.
Step one
The booking process
This is where we started: with an original design proposal and sketch created by an experienced Sugar Artist. We matched Pantones and planned a unique, unexpected arrangement to top your decedent cake layers. Bring on the gorgeous gumpaste dreams!
Step two
The Creation Process
A behind-the-scenes peek along with progress shots of your order—frills, pearls, foliage, and ruffles: you’ll see exactly what’s in the architecture of your custom blooms. Final photographs are sent to you to approve before shipping. There's a quick "design approval" form for you to fill out before the fun really begins...
Step three
The delivery Process
After you’ve signed off on the final artistry, the blooms are coming your way: Insured shipping with the Delicate-but-Durable shipping guarantee means I've got your back if your flowers are broken during shipping.
step four
The Grand Finale
From foxgloves to tulips, you’ll get expert hand-holding to answer any leaf-and-petal-placing questions or concerns once you receive your package. I’ll send video tutorials, including how to arrange the flowers, how to unbox and store them, & how to fix any minor day-of damage that may occur during festivities.
Looking for your invoice, order details, photographs, and other info? It's all in your client portal here
go to Portal →
Resources + Additional Information
Shelf Life Information
Humidity Information
Unboxing Flowers
Broken Petal Quick Fix
find me online
I started Kelsie Cakes after working in the cake industry for a decade. I saw cake artists wanting high-quality Sugar Flowers for their cakes, but without time to create them. That's when I hung up my oven mitts to create botanically inspired, delicate-but-durable Sugar Flowers for passionate cake artists and flower lovers of all kinds. I'm here to craft your artistic vision to come to life.
xoxo,