Shipping Info
ready-to-ship products: ship within two business days (Mon-Fri)
made-to-order products: These flowers are made to order. They'll ship as early as two weeks from purchase date but you need to confirm your Estimated Delivery Date on the product page before adding to cart.
need it sooner? If you need delivery before 07/02/25, scroll back up and select the checkbox for "Rush My Order" and enter your event date! Rush processing fees will apply
International Orders: if you're unable to complete checkout, please send me an email as international shipping is not yet set up on my website. You can either order through Etsy or I can send you a Custom Order Quote with shipping prices included.
I hand-pack and ship out all the flowers and decorating supplies. T-shirts and other merch are shipped by a third party (Printed Mint).
Most orders ship with USPS First Class (aka Ground Advantage) or Priority. Priority Express and USPS Overnight is also available at checkout.
Sugar Flowers have a crazy long shelf life so don't be afraid to order early!
The Delicate-but-Durable Shipping Promise —
In the unlikely event that your flowers are damaged during shipping, please contact me to file your claim. Send in photos of the broken flower and packaging, and we’ll work together to figure out if you need a repair, a replacement, or a refund.
Read more about the Shipping Promise →
Returns + Refunds
Every sugar flower is handcrafted with care by me in my Florida studio, which means no two flowers are ever exactly alike, just like in nature.
But if something arrives damaged or not quite right, I'm here to help.
→ Returns are accepted within 30 days of purchase for unused items in their original condition and packaging.
→ Sale items are final sale and cannot be refunded.
→ Shipping costs are non-refundable, and return shipping is the buyer’s responsibility.
→ Due to the nature of this work, custom items cannot be returned.
→ If your flower arrived damaged or defective, please submit a claim here so I can make it right!
For more details, visit the full Returns & Refunds Policy or send me an email!